At Government Travel Solution GmbH, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller Information
Company Name: Government Travel Solution GmbH
Address: Kaffeestrasse 16, 8180 Bülach, Switzerland
Contact Email: support@thev.ch
Phone Number: +41 76 666 56 55
2. Data We Collect
We collect the following types of personal data:
• Personal Identification Information: Name, email address, phone number, and address.
• Booking Information: Details related to services booked through our platform.
• Technical Data: IP address, browser type, operating system, and usage data collected through cookies.
• Payment Information: Billing address, payment card details (processed securely via third-party payment processors).
3. How We Use Your Data
We use your personal data for the following purposes:
• To process bookings and provide requested services.
• To communicate with you regarding inquiries or service updates.
• To improve our website’s functionality and user experience.
• To comply with legal and regulatory obligations.
• For marketing purposes, if you have provided explicit consent.
4. Legal Basis for Processing
Under GDPR, we process your data based on the following legal grounds:
• Contractual Necessity: Data required to fulfill your booking or service request.
• Legitimate Interests: Improving services, preventing fraud, or securing our website.
• Consent: For marketing communications (you can withdraw consent at any time).
• Legal Obligations: Compliance with applicable laws and regulations.
5. Data Sharing
We do not sell or rent your personal data. However, we may share it with:
• Service Providers: Third-party vendors that assist in service delivery, such as payment processors and IT providers.
• Legal Authorities: If required by law or to protect our rights.
• Partners: For fulfilling joint service requests with explicit consent.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. Types of cookies we use:
• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: To understand user behavior and improve services.
• Marketing Cookies: For personalized advertisements (used only with consent).
You can manage or disable cookies through your browser settings.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
• Booking data: Retained for 7 years for accounting purposes.
• Marketing data: Retained until consent is withdrawn.
8. Your Rights
Under GDPR, you have the following rights regarding your data:
• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data (“Right to be Forgotten”).
• Restriction: Limit processing of your data in certain circumstances.
• Portability: Receive your data in a structured, commonly used format.
• Objection: Opt-out of certain types of processing, such as direct marketing.
• Withdrawal of Consent: Withdraw consent at any time for data processed on this basis.
To exercise your rights, contact us at support@thev.ch.
9. Data Security
We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes encryption, secure servers, and restricted access to sensitive data.
10. International Data Transfers
If data is transferred outside the European Economic Area (EEA), we ensure it is protected under GDPR-compliant mechanisms, such as Standard Contractual Clauses.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their policies independently.
12. Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website at www.thev.ch.
13. Contact Information
For questions, concerns, or to exercise your rights, contact us:
Email: support@thev.ch
Phone: +41 76 666 56 55
